Privacy Policy
Effective Date: Mar 23, 2026
The Canadian Federation of Independent Grocers (“CFIG”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our members, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, events, and communications.
1. Information We Collect
We may collect personal information in the following ways:
a. Information You Provide
- Name, company name, and job title
- Email address and phone number
- Mailing address
- Membership or registration details
- Payment and billing information
- Event registrations and preferences
- Any information submitted through forms or surveys
b. Automatically Collected Information
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process memberships and applications
- Manage event registrations and communications
- Provide member services and support
- Send newsletters, updates, and promotional materials
- Improve our website, programs, and services
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Trusted service providers (e.g., payment processors, email platforms)
- Event partners and sponsors (only where relevant and appropriate)
- Regulatory authorities if required by law
All third parties are required to protect your information and use it only for authorized purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can control cookie settings through your browser preferences.
5. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Withdraw consent to certain uses of your information
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. CFIG is not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Canadian Federation of Independent Grocers (CFIG)
Email: info@cfig.ca